Diagnostic Uncertainty
Diagnostic Uncertainty. The phrase actually sends shivers down my
spine. It is the big "I don't know" of medicine. If there is
uncertainty in the diagnostic process, then you can't move on, you are
stuck with the questions and the anxiety and the thing inside of you
causing symptoms that could be a sign of anything. And, yet,
diagnostic uncertainty can be a good thing too. It can be the yellow
light that causes us to slow down and look both ways - to look for
other symptoms and other diagnoses. Waiting a little longer for the
answer, conducting that one extra test, just might be the right thing
to do.
Healthcare providers should keep this lesson in mind, as well. Indeed,
that was the finding of a group of researchers studying the treatment
of pneumonia (see their article in the journal CHEST). It is generally
agreed that pneumonia patients should be given antibiotic treatment
within 4 hours of being seen at the hospital. In fact, hospitals are
"graded" on their performance in this area and strive for 100%
compliance with the practice. But here is where the diagnostic
uncertainty comes in. The researchers found that there were some
patients didn't quite present as classic cases of pneumonia and the
right thing to do in those cases is to delay treatment, even if it
pushes the treatment past the 4 hour mark. Now my point here isn't to
discuss the validity of the study (the sample did seem a bit small) or
the best practice, it is to remind healthcare providers
(administrators mainly) that we can't solely depend on best practice
to guide medical decision-making. Even though healthcare is a
business, medicine is a science, so they won't always be in agreement
over the right thing to do.
This is the second study that I have written about to question some of
the best practices that hospitals are being asked to adopt. With the
increased (and appropriate) focus on these practices, they are not
likely to be the last. In the end, the industry is doing the right
things - clinical guidelines, quality scorecards, pay for performance
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