Tuesday, 19 February 2008

blogger issuing diagnostic codes



Blogger Issuing Diagnostic Codes

Exciting news here. It appears that Blogger, in an effort to make it

possible to handle the ever increasing problem level, is now issuing

problem codes, rather than diagnostic messages, when specific problems

are experienced.

The old familiar, monolithic

We apologize for the inconvenience, but we are unable to process

your request at this time. Our engineers have been notified of this

problem and will work to resolve it.

appears to have been replaced by some very unique error codes. Some

are even explained, ever so slightly.

* bX-bhcxwr may be resolved, at least temporarily, by clearing cache

and cookies. >> Forum Search: bX-bhcxwr

* bX-lgwej Invalid HTML in the template. >> Forum Search: bX-lgwej

* bX-xqlb18 Invalid FTP settings. >> Forum Search: bX-xqlb18

The character string

bX-

is nicely searchable, and should be easy to monitor in Blogger Help

Group.

The best advice, when getting these mysterious codes, is as before the

codes started appearing.

* Diagnose the problem, as best that you can.

* Report the problem, including the code, and the diagnostics.

+ My advice.

+ Bloggers advice.

* Join the crowd, at Google Blogger Help.

There is one major difference now. When you join the crowd, you can do

a quick search on your particular code. Here's an example - bX-bhcxwr

is fairly popular right now. Maybe somebody in one of those threads

has an idea of a fix, or at least appropriate diagnostics that might

head in the direction of a fix.

Use the power of peer support. And if this helps you, be sure to

report your success.

Most likely, the more people that report each error code, the quicker

that it can be resolved. However, we'll still have to help ourselves -

this is simply an aid to help us to help ourselves.

I'll discuss these codes, and their possible uses, in my next article

in this series. And then their overall benefits, in a third article.

(Edit 1/5): It looks like we are now seeing full blown 6 character

alphanumeric codes (36 ** 6 possible combinations now). Earlier we saw

alphabetic codes only (giving 26 ** 6 possible combinations). Have

they added codes for more failure points, just recently? Or are these

previously existing failure points, that have coincidentally just

become active? Only time will tell.

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