Dr. Al Siebert: Non-Diagnostic Listening
Summary
When I was a staff psychologist at a neuropsychiatric institute in
1965, I conducted an experimental interview with an 18-year-old woman
diagnosed as "acute paranoid schizophrenic." I'd been influenced by
the writings of Carl Jung, Thomas Szasz, and Ayn Rand, and was puzzled
about methods for training psychiatric residents that are unreported
in the literature. I prepared for the interview by asking myself
questions. I wondered what would happen if I listened to the woman as
a friend, avoided letting my mind diagnose her, and questioned her to
see if there was a link between events in her life and her feelings of
self-esteem.
This account raises important questions about:
the powerful influence of the interviewer's mind set and way of
relating to patients perceived as "schizophrenic,"
aspects of psychiatric training and practices that have never been
researched,
why psychiatrists misrepresent what is scientifically known about
"schizophrenia," and
why the psychiatric literature is silent about the personality
characteristics of people who fully recover from their so-called
"schizophrenia" and the processes by which they recover.
My duties as a staff psychologist at the Neuropsychiatric Institute at
the University of Michigan Hospital in 1965 included attending morning
"rounds." The staff gathered in a small conference room at 7:30 a.m.
to hear various announcements and reports about patient admissions and
discharges.
One morning the head nurse of the locked ward reported the admission
of an 18-year-old woman. The psychiatric resident who admitted her the
previous evening said "Molly's parents brought her in. They told us
Molly claims God talked to her. My provisional diagnosis is that she
is a paranoid schizophrenic. She is very withdrawn. She won't talk to
me or the nurses."
For several weeks the morning reports about Molly were the same. She
would not participate in any ward activities. She would not talk to
the nurses, her case worker, or her doctor. The nurses couldn't get
her to comb her hair or put on make-up.
Because of her withdrawal and lack of response to staff efforts, the
supervising psychiatrist, David Bostian, told the resident in charge
of Molly to begin plans to commit her to Ypsilanti State Hospital.
Bostian said the university hospital was a teaching facility, not one
that could hold patients who need long-term treatment. The staff
consensus was that she was so severely paranoid schizophrenic she
would probably spend the rest of her life in the back ward.
I decided that since she was headed for the "snake pit," this was an
opportunity to interview a psychiatric patient in a way very different
from how I'd been trained in my clinical psychology program. I asked
Molly's doctor, a third-year resident, for permission to administer
some psychological tests and interview her before she was transferred
to the state hospital. The resident said I could try, although she
expected nothing to come of my efforts.
I contacted the head nurse and arranged to meet with Molly the next
morning in the ward dining room. At home that evening I prepared
myself for the interview with Molly by reflecting on a cluster of the
following four issues and concerns:
After reading The Myth of Mental Illness by Thomas Szasz, I began to
notice that the only time I saw "mental illness" in anyone was when I
was at the hospital wearing my long white coat, working as a
psychologist. When I was outside the hospital I never thought of
anything people said as "sick," no matter how outrageous their words
or actions. I found it interesting that my perception of "mental
illness" in people was so situationally influenced.
I'd been puzzled about an unresearched, unreported aspect of the way
psychiatric residents talked to newly admitted mental patients. At our
institute the psychiatric residents were required to convince each of
their patients that they were "mentally ill." I was present in the
office of a resident, for example, during a shouting match with a
patient, Tony, who refused to believe he was "mentally ill." Tony was
a 20-year-old unemployed factory worker. He was in our facility for a
court-ordered examination because he had beat up his father in a fist
fight. Also present in the room were his wife, a social worker, and a
large male aide.
The psychiatric resident said "Tony, your behavior is sick. We can
treat you here as an out-patient, but you must understand you are
mentally ill before we can make any progress."
Tony shouted "No, I'm not! You doctors are crazy if you think I'm
mentally ill!"
Resident: (voice raised) "We've argued about this before. You must
believe you are mentally ill or we can't help you!"
Tony's face got red. His nostrils flared. His breathing quickened.
He yelled, "I'm not mentally ill!"
Tony's wife reached over and put her hand on his arm.
The resident yelled "Yes you are!"
Tony: "No I'm not!"
Resident: "Yes you are!"
And so it went.
Finally the resident shook his head and said to the aide "take him
back."
Such arguments between psychiatric residents and patients were common.
I searched through the psychiatric literature, but could not find any
research about why it is essential in the early stages of psychiatric
treatment to convince patients they must believe they are mentally
ill. How to Live with Schizophrenia, by psychiatrists Abram Hoffer and
Humphry Osmond, contains a written statement typical of what patients
were commonly told:
As a patient, you have a grave responsibility to yourself and to your
family to get well. You will have no problem if you are convinced that
you are ill. But no matter what you think, you must do all you can to
accept the statement of your doctor that you are ill... (p. 153).
The psychiatric literature contains a few articles and discussions
about "lack of insight" in patients, but there is no research
exploring the validity or therapeutic rationale of efforts to convince
people they are ill.
Such efforts, routine at our institute, created some weird situations.
For example, we heard at staff rounds about a man admitted to our
service with a diagnosis of "acute paranoid state." His main complaint
was that people were trying to force thoughts into his mind. I was
curious about his experience from his point of view. I obtained
permission from his psychiatric resident to interview him. An aide
brought the man, whom I will call Ron, to my office. He was 25 years
old, about six feet tall, clean-shaven, in good physical shape, and
nicely dressed in slacks and a clean shirt. He shook hands with me and
moved with confidence.
After he sat down I asked him "Why are you here in the hospital?"
Ron: "My wife and family say I don't think right (clenches jaw).
They say I talk crazy. They pressured me into this place."
"You're a voluntary admission, aren't you?"
Ron: "Yes. It won't do any good though; they're the ones who need a
psychiatrist."
"Why do you say that?"
Ron: "I work in sales in a big company. Everyone there is out for
themselves. I don't like it. I don't like to pressure people or
trick them into buying to put bucks in my pocket. The others seem
to go for it...selfish, clawing to get ahead. I tried to talk to my
boss, but he says I have the wrong attitude. He rides me all the
time."
"So what is the problem with your family?"
Ron: "I've talked about quitting and going to veterinarian school.
I like animals. I'd like that work. My wife says I'm not thinking
right. She wants me to stay with the company and work up into
management. She went to my parents and got them on her side."
We talked for a while about how his wife and parents wanted him to
live up to their dreams for him. I said "I still don't see the
reason for your being here."
Ron: "They're upset because I started yelling at them how selfish
they are. My wife wants a husband who earns big money, owns a fancy
home, and drives an expensive car. She doesn't want to be the wife
of a veterinarian. They can't see how selfish they are in trying to
make me fit into a slot so they can be happy. Everyone is telling
me what I should think and what should make me happy."
"So you told them how selfish they are?"
Ron: "Yes. They couldn't take it because they believe they are only
interested in my welfare. " He sagged in his chair and held his
face in his hands.
"Did you tell the admitting physician about them trying to make you
think right?"
Ron: "Yes. Everyone is trying to brainwash me. My wife, my parents,
the sales manager. Everyone is trying to push their thinking into
my head."
"How do you feel about all this?"
Ron: "I feel angry. They say they have done this to help me, but
they don't care about me. They're all selfish. Afraid I'll upset
their tight little worlds. I shouldn't be here."
I saw that Ron's doctor was obediently acting as trained when he
diagnosed Ron as paranoid. The consequence, however, was a
"crazy-making" double-bind for Ron. His doctor was saying to him, in
essence, "Because you believe that people are trying to force thoughts
into your mind, you must accept into your mind the thought that you
are mentally ill." Two days later Ron signed out. It was rumored that
he took off for California.
These incidents helped me see how hard psychiatrists try to force
their words and thoughts into patients' minds without insight into
what they are doing. When a patient disagrees, this is diagnosed as
"resistance," "lack of insight," and viewed as another sign of "mental
illness."
During admissions meetings I'd observed that when a patient was
reported as talking in bizarre ways, the staff would reflexively
declare the person "schizophrenic". Diagnosis seemed more important
than understanding. No one seemed influenced by Carl Jung, who said in
his autobiography, "Through my work with the patients I realized that
paranoid ideas and hallucinations contain a germ of meaning....The
fault is ours if we do not understand them....It was always astounding
to me that psychiatry should have taken so long to look into the
content of the psychoses" (p. 127).
I'd just finished Ayn Rand's book Atlas Shrugged. I was impressed
with her portrayal of how the need for self-esteem influences what
people do, say, think, and feel. I'd been noticing, for example, that
when someone made a statement of extremely high self-esteem, most
people reacted negatively and tried to tear the person down. I
wondered what was wrong with thinking highly of oneself.
My Questions
As I prepared myself for my interview with Molly the next day, I
developed four questions for myself:
What would happen if I just listen to her and don't allow my mind to
put any psychiatric labels on her?
What would happen if I talk to her believing that she could turn out
to be my best friend?
What would happen if I accept everything she reports about herself
as being the truth?
What would happen if I question her to find out if there's a link
between her self-esteem, the workings of her mind, and the way that
others have been treating her?
Read more...
Source: How Non-Diagnostic Listening Lead to a Rapid "Recovery" From
Paranoid Schizophrenia
See also: Unethical Psychiatrists Misrepresent What Is Known About
Schizophrenia
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